Legal Document

Privacy
Policy

Effective: May 12, 2026
Last Updated: May 12, 2026
Version 1.0

We try to be honest and plain about how we handle data. This Privacy Policy explains what information SigChain Guard collects, why we collect it, and how we protect it. If something is unclear, email us at support@sigchainguard.com and we will explain it.

01

Overview

SigChain Guard ("SCG," "we," "us," or "our") is an independently built security SDK platform for Unity VR game developers. This Privacy Policy applies to our website at sigchainguard.com, our developer dashboard, and our SDK and API services (collectively the "Service").

SCG is currently operated as a sole proprietorship. We take data minimization seriously — we collect only what is necessary to provide the Service and nothing more. We do not sell data. We do not run ads. We do not build profiles on end users.

There are two categories of people whose data we may handle: Developers who sign up and use our platform directly, and End Players whose devices are validated through a developer's game that uses our SDK.

02

What We Collect

From Developers (you, if you have an account):

DataWhy We Collect ItHow It's Stored
Email addressAccount login, notifications, 2FA codesPlain text — required to contact you
PasswordAccount authenticationBcrypt hashed — never stored in plain form
APK certificate fingerprintVerify you own your registered appSHA-256 hash
Package nameIdentify your registered gamePlain text
Game nameDisplay in your dashboardPlain text
Payment informationSubscription billingHandled entirely by Lemon Squeezy — we never see or store raw card details
Session cookiesKeep you logged into the dashboardEncrypted session token — see Cookies section

From End Players (players of games that use our SDK):

DataWhy We Collect ItHow It's Stored
Hardware ID (HWID)Identify and ban cheating devicesSHA-256 hashed — one-way, not reversible, not personally identifiable
Device modelDevice profiling for validation contextPlain text string
Validation resultPass/fail record per sessionEnum value + timestamp
Boot state signalsDetect rooted or modified devicesBoolean flags
SDK versionEnforce minimum version requirementsVersion string

What we do not collect from end players: Names, email addresses, account credentials, location data, IP addresses, browsing history, or any content from within the game itself. End player HWIDs are hashed and cannot be used to identify a real person.

03

How We Use It

We use the data we collect for the following purposes only:

Providing and maintaining the Service — processing validation requests, managing accounts, issuing API keys
Security and integrity — detecting tampered devices, flagging cheating behavior, maintaining the cross-game ban database
Communications — sending 2FA codes, payment receipts, MAU usage warnings, and service announcements to developers
Billing — verifying subscriptions and processing payments through our payment processor
Error monitoring — identifying and fixing bugs and service issues using anonymized error data
Legal compliance — retaining records as required by applicable law

We do not use your data or your players' data for advertising, marketing to third parties, AI model training, or any purpose not listed above.

04

Third-Party Services

We use the following third-party services to operate SCG. Each has access only to the data necessary for their specific function.

Database & Auth
Supabase
Stores all account data, game registrations, validation records, and player HWIDs. Data is encrypted at rest.
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Hosting & API
Railway
Hosts our backend API server and APK processing worker. Processes validation requests and APK uploads transiently — APKs are deleted immediately after processing.
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Payments
Lemon Squeezy
Handles all subscription billing and payment processing. We never see or store your raw payment card details — all payment data is handled exclusively by Lemon Squeezy.
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Error Tracking
Sentry
Receives anonymized error reports when our backend encounters unexpected issues. Helps us identify and fix bugs. No personal data or player HWIDs are included in error reports.
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We do not sell or share your data with any third party beyond the services listed above. If we add a new third-party service that handles personal data, we will update this policy and notify you.

05

Cookies

We use cookies on our website and developer dashboard for the following purposes:

CookiePurposeDuration
Session tokenKeeps you logged into the dashboard so you do not have to sign in on every visitUntil you log out or session expires
CSRF tokenSecurity — prevents cross-site request forgery attacks on your accountPer session
Preference cookiesRemember dashboard UI preferences if any30 days

We do not use advertising cookies, third-party tracking cookies, or analytics cookies. We do not use Google Analytics or any similar tracking service.

You can disable cookies in your browser settings, but doing so will prevent you from staying logged into the dashboard and may affect functionality.

06

Data Retention

We retain data for as long as your account is active and for 7 days after termination or cancellation, after which all data is permanently deleted. Specific retention periods:

Account data — retained for the duration of your subscription plus 7 days
Validation logs — retained for 90 days then automatically archived and purged
Player HWIDs — retained for the duration of your subscription plus 7 days
Nonces — deleted automatically every 60 seconds after use
APK uploads — deleted immediately after certificate extraction during registration. Never stored long-term.
Payment records — retained as required by applicable tax and financial regulations, typically 7 years

Data deletion is permanent. Once your account data is deleted after the 7-day grace period, it cannot be recovered. We recommend exporting any data you need before cancelling your subscription.

07

Security

We implement industry-standard technical and organizational measures to protect your data:

All data in transit is encrypted using TLS 1.2 or higher
All data at rest is encrypted by our database provider
Passwords are hashed using bcrypt with a minimum cost factor of 12
API keys are AES-256 encrypted and never stored in plain form
Access to production systems is restricted to authorized personnel only
We use two-factor authentication on all internal systems

No system is 100% secure. In the event of a data breach that affects your personal data, we will notify you within 72 hours of becoming aware of it, as required by applicable law, and will provide information about what was affected and what steps we are taking.

08

Children & Minors

SigChain Guard is a developer tool. Our direct users — developers who create accounts and integrate our SDK — must be at least 11 years old. Users between 11 and 17 must have parental or guardian consent as described in our Terms of Service.

Regarding end players of games using our SDK: Our SDK collects only hashed hardware identifiers and device signals from players — it does not collect names, ages, email addresses, or any personally identifiable information. Because we do not collect personal information that would allow us to identify whether an end player is a minor, COPPA's verifiable parental consent requirements do not apply to our end player data collection.

Game developers who integrate SCG are responsible for their own compliance with applicable laws regarding minors in their games, including COPPA in the United States and similar regulations in other jurisdictions.

If you believe we have inadvertently collected personal information from a child under 13 through our developer platform, please contact us immediately at support@sigchainguard.com and we will delete it promptly.

09

GDPR — Rights of EU Residents

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and equivalent legislation. Our lawful basis for processing your personal data is performance of a contract (providing the Service you subscribed to) and legitimate interests (security and fraud prevention).

Right to Access
You may request a copy of all personal data we hold about you.
Right to Rectification
You may request correction of inaccurate personal data.
Right to Erasure
You may request deletion of your personal data. Note that some data may be retained as required by law.
Right to Restrict
You may request that we restrict processing of your data in certain circumstances.
Right to Portability
You may request your data in a structured, machine-readable format.
Right to Object
You may object to processing based on legitimate interests.
Right to Withdraw
Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, contact us at support@sigchainguard.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Data transfers: Our services are hosted in the United States. If you are in the EEA, your data is transferred to and processed in the US. We rely on standard contractual clauses and the data protection commitments of our service providers to ensure appropriate safeguards for such transfers.

10

CCPA — Rights of California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.

Right to Know
You may request disclosure of what personal information we collect, use, and share about you.
Right to Delete
You may request deletion of your personal information, subject to certain exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt-Out
You have the right to opt out of the sale of personal information. We do not sell personal information.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, contact us at support@sigchainguard.com with the subject line "California Privacy Request." We will respond within 45 days as required by law.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We have not sold or shared personal information in the preceding 12 months.

11

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and post a notice in your dashboard at least 30 days before the changes take effect.

The "Last Updated" date at the top of this page reflects when the policy was most recently changed. We encourage you to review this policy periodically.

Your continued use of the Service after the effective date of an updated Privacy Policy constitutes your acceptance of the changes.

12

Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, contact us at:

SigChain Guard
Email: support@sigchainguard.com
Website: sigchainguard.com

We try to respond to all privacy-related inquiries within 5 business days. For GDPR and CCPA requests we will respond within the legally required timeframes.